How can we help you today?
Unable to upgrade
Forced reindexation will not work (despite me assuring that it is occurring without issue by testing reindexation in shell.)
I can see that an update has been requested, but it never actually occurs.
Can you reset my trial so that I can sync and pay?
Unfortunately, the issue is not clear to us. Please submit a ticket using the Help form of your Searchanise admin panel and clarify the issue in more details. Any screen shots are appreciated.