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Searchanise magento extension

Searchanise magento extension is loading for an hour and a half trying to connect with searchanise.


This is not normal i'm sure of that. It's just loading something without any feedback for


Regards, Danijel

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Hello!


We are sorry to hear about the issue.


We recommend you to check the error logs of the store in the var/report directory of the store installation, perhaps it will shed a light on the issue. Please send us the errors occurred, if any, for deeper investigation.


Or we need to know your FTP access information to examine the problem in detail on your server. Please create a plain text file on your local computer and fill it with your FTP hostname, username, and password. Then send the e-mail with attaching your file to feedback@searchanise.com.

 

Thank you.

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