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We encounter a problem, we've just receive e message in the Searchnise pannel (Magento 220.127.116.11)
We are experiencing the exact same issue using Magento 18.104.22.168
We're having the same issue as well. Our search is has been completely down today.
We are very sorry to hear that you experience this issue. Please contact us via form in the Searchanise control panel (click on the Support icon and send us a message). If you have already done that we will reply to you ASAP.
Already done. Looking for a quick reply. Thanks