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Search results not working fine.

Hi, Searchnise search results are not working fine on my website, when i search any product it shows dropdown and then i click the product to open but it shows 500 error on website. It is really not good. Please help me.


Thanks in advance.

Hello!


We are sorry to hear that you experience this issue. Please contact us via Searchanise control panel and provide FTP and admin panel access credentials so we can examine the issue in more detail.


Thank you.

Hi,

Please help me to solve this issue as soon as possible. I am really very frustrated with this issue on my website. I have sent by email  my details please check that and solve as soon as you can.

Thanks in advance

Sandeep Kumar

Dear Sandeep,


We will contact you in the appropriate ticket.


Thank you.

Hi,


Thank you so  much for your reply please let me know how much time it will take from your side to solve this issue.


Thanks

Dear Sandeep,

Unfortunately, we cannot provide with any exact time frame. However, our developers do their best to resolve the issue as soon as possible and we will contact you as soon we get any results.

Thank you.
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