I developed a searchanise integration for Odoo, and deployed it on https://www.minimumfax.com

I already deployed the same integration on another project, and the admin panel integration was working perfectly, I was able to load the admin widget and do all the operations (e.g. buying the pro version).

Today i've deployed the integration on the linked site and; while the search itself works fine; the admin panel integration doesn't work: the init script is executed, I see the searchanise loading spinner, but one of the pieces requested by the init script returns 503 - system error. Here is the request that fails:

Request:

POST https://www.searchanise.com/index.php?dispatch=signin.signin&private_key=<redacted>&from_url=https%3A//www.minimumfax.com/searchanise/admin

 

Request headers:

Host: www.searchanise.com
User-Agent: Mozilla/5.0 (X11; Linux x86_64; rv:55.0) Gecko/20100101 Firefox/55.0
Accept: text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8
Accept-Language: en,it;q=0.5
Accept-Encoding: gzip, deflate, br
Referer: https://www.minimumfax.com/searchanise/admin
Content-Type: application/x-www-form-urlencoded
Content-Length: 635
Connection: keep-alive
Upgrade-Insecure-Requests: 1

 

query string:

dispatch=signin.signin
private_key=<redacted>
from_url=https://www.minimumfax.com/searchanise/admin

 

Form data:

USER_DATA[PrivateKey]	<redacted>
USER_DATA[ConnectLink]	https://www.minimumfax.com/searchanise/connect
USER_DATA[AddonStatus]	enabled
USER_ENGINES_DATA[0][PrivateKey]	<redacted>
USER_ENGINES_DATA[0][LangCode]	IT
USER_ENGINES_DATA[0][Name]	Italian+bookstore
USER_ENGINES_DATA[0][ExportStatus]	sent
USER_ENGINES_DATA[0][LastRequest]	2017-05-30+13:32:34
USER_ENGINES_DATA[0][PriceFormat][decimals]	2
USER_ENGINES_DATA[0][PriceFormat][decimals_separator]	%2C
USER_ENGINES_DATA[0][PriceFormat][thousands_separator]	.

 
Can you suggest what could be the problem?

Hello Alexey,
Thanks for your reply.

I tried opening it again today, without chaning anything code-wise, and the admin panel is now working. Maybe it was a temporary issue?

 

I cannot open a FTP server for your developers, and even if I could it would not do anything, my integration widget is a python module for a python ERP (Odoo) and the software running it is running in a docker container.

I can provide the source code to the python api wrapper for the searchanise APIs I wrote, and of the odoo module that handles product synchronization and search; I'm also am available for some real-time tests and whatever your developers may need to debug the issue; maybe coordinating via chat or any other more immediate communication platform than this support forum.

Also note that the admin wiget is now partially working: it loads and shows everything, but full text search preview and other parts don't work.