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Searchanize Not working

Hi,


We're testing searchanize on a client staging site still in development. It's running CS-Cart 4.3.10. We installed and configured the Searchanise addon and cleared the cache in CS-Cart but we're not seeing any Searchanize results. 


Please kindly advise.


Thanks.


John

Dear John,

Thank you for your message.

Please provide the address of your store so that we can check it.

Thank you.


Hi Alexey. Is this a private forum? I just want to check before I share any of our client's info.


Thanks.


John


Dear John,


This forum is not private. Please contact us from Searchanise control panel in order to create private ticket.


Thank you.

Also, I will need your public IP address you'll be connecting from so that I can whitelist you in the firewall/IDS.


Thanks.


John

Thanks Alexey. I just posted it there.


John

Dear John,


We will contact you in the appropriate ticket.


Thank you.

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