Start a new topic

Product Image Not displaying for multi store

Hello,

We use 'Simtech_Searchanise' module in our website 'www.mobilesentrix.com'

It's working fine.

I also configure this for multisite.

Sometimes products images not display in main store or sub store. So what's reason for that?

we also want to know how to stop searchanise for specific sub store?

Hello!


>Hello,

We use 'Simtech_Searchanise' module in our website 'www.mobilesentrix.com'

It's working fine.

I also configure this for multisite.

Sometimes products images not display in main store or sub store. So what's reason for that?


It seems that the images cache was cleared so you should click the Force re-indexation button on your Searchanise dashboard in order to re-index the images.



>we also want to know how to stop searchanise for specific sub store?


You can enable Searchanise for necessary store views only. In order to do that, please follow these steps:


1. Open the app/code/community/Simtech/Searchanise/Helper/ApiSe.php file of your Magento installation.

2. Find the Simtech_Searchanise_Helper_ApiSe class.

3. Add the list of store view IDs in which Searchanise should operate to the $seStoreIds array.

4. Save the file.


In order to learn ID of store view, please follow these steps:


1. Please open the "Edit Store View": System -> Manage stores page in admin panel of your store. Click on the store view name in the Store View Name field.

2. Please find value of the store_id variable in the address bar of your browser. For example, http://.../admin/system_store/editStore/store_id/4/key/97c5345f418dfb834ea1d2189d4d1e1e/ - store ID is 4.


For example, store view ID is 1, so the line should be the following in the app/code/community/Simtech/Searchanise/Helper/ApiSe.php file of your Magento installation:


public static $seStoreIds = array('1');


Please let us know when these changes are made to the app/code/community/Simtech/Searchanise/Helper/ApiSe.php file of your Magento installation. Also please provide API keys to the engine for storefront which should be indexed so that we can assist you.


Thank you.

 

 We change file 'app/code/community/Simtech/Searchanise/Helper/ApiSe.php' accoring to your suggestion


public static $seStoreIds = array('1','2','3','6','8','9');


But not display image automatically every time we must reindexing from magento admin than display images for 1 day. we set cron job 'searchanise_indexer' and 'searchanise_reimporter' as '0 1 * * *' & `0 3 * * *`


Our index key for each store as below.


Mobilesentrix 1L2b4q3T7a Up-to-date
cellairis 0Q4g8e4Q1v Up-to-date
Staymobile 4B7t7n6E1P Up-to-date
Mobilemasters 6U9O2Y7w9P Up-to-date
Fixmyphone Franchise 2M4N6f5s3T Up-to-date
iFixScreens Parts 0L9z9R6S9Y Up-to-date

Hello!

Do you have any any other cron jobs on your server? Most probably, images cache is cleared in your store so Searchanise should re-index them. Please check it and let us know the results.

Thank you.

 

We set "Sync catalog" as cron from admin panel & run cron ad "0 1 * * *" but cron job not working on server. also we cron of image optimization.

How resolve this?

Is there any help if we upgrade latest version?

Hello!


We need to examine this issue directly on your server. Please send us a message to feedback@searchanise.com and provide SSH access credentials to your server so our developers can examine the issue with cron job on your server.


Thank you.

Login or Signup to post a comment