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"Powered By Searchanise" showing on pro plan


We have been using Searchanise's Pro Plan with Magento for a while now. We have always had the "Show the 'Powered by Searchanise' label" unchecked and it's always worked, but suddenly it's not. I double checked the setting, reapplied the changes, and cleared my cache but the label is still visible. Why would it suddenly start appearing and is there another way we can we remove it?



Thank you for contacting us!

Could you please provide us with your store URL so that we could check the issue?

Thank you in advance.


Of course! My store url is:

Thank you!


We need to know your FTP and admin panel access information to examine the problem in detail on your server. Please create a plain text file on your local computer and fill it with the access credentials. After that create a private ticket and attach the created file to it.

Thank you.

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