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Annual Payment

Hey all, great app! I received an email stating 30% off for the annual plan, but it wasn't available anywhere through Shopify. I'd really like to switch to that offer. Can you please let me know how this can be done? I am assuming it's available since I was emailed directly with the offer. Thank you!

Dear Hayden,

We are sorry to hear that you experience this issue. Please provide address of you store so we can assist you. We recommend you to create closed ticked in our help portal.

Thank you.

Yesterday I paid a years subscription via paypal, Searchanise was working after making the payment and now today I see it is not. It was assigned to  . When I paid, it automatically made the paymeny a recurring payment on Paypal, this I disabled. You owe me a full year of using the App - please can you re-enable it. The code on CS is [TID:100852746] 


Dear Mike, 

When annual Searchanise Pro subscription is purchased via PayPal, subscription is created on the PayPal side. Once this subscription is disabled on the PayPal side, Searchanise Pro subscription is disabled as well. In this case we can only recommend you to subscribe to Searchanise Pro annually via PayPal one more time. In this case you will be directed through PayPal checkout and new subscription will be created on the PayPal side, but you will not be charged again. The next payment will be processed after annual subscription expires.

Thank you. 

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