Start a new topic

Swap payment details

Hi,


I've been paying monthly for one of my clients but now I need to switch it so they are paying themselves, how do I go about that?


Thank you

Dear Paul,


Could you please provide address of the store where payment should be changed?


Thank you.

ancientpurity.com

 oops, sorry I mean lemon-gs.co.uk

I pay for 2 and I just need to swap the second one.

Dear Paul,


We need to discuss this question with our manager. We will contact you as soon as we get any results.


Thank you.

Dear Paul,


As we can see Searchanise Pro subscription is valid until June 15, 2018. In this case we can offer you 2 solutions:


1. You can cancel your subscription 1 day before the next payment, namely on June 14, 2018. In order to cancel the subscription, please click on the Cancel subscription link on the Pro page in the Searchanise control panel. After that your clients can subscribe to Searchanise Pro using their own PayPal account or credit card.


2, You can cancel your subscription now and we will add 15 days of trial period so Pro features are available for mentioned store. Once trial period is over your clients can subscribe to Searchanise Pro using their own PayPal account or credit card.


Please let us know which solution suits you better,


Thank you.

Login or Signup to post a comment