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in our Searchanise some words have issue.

When we search essential lcd as a product name in moment Searchanise give result in search popup box but when we are press enter at time Searchanise can't display any result of product which is show in popup box.Why and how to solve it? 

Hello!


We are sorry to hear that you experience this issue. Could you please provide address of your store so we can check the issue?


Thank you.

you can see result of products when you are write "essential lcd" in search box after .
you can not see any result of product when you press enter after .
See attached screen short.

In our development store have not this type of problem.how to solve it in our live environment.

Hi,


Please make sure that the Use Searchanise for full-text search setting is enabled on the System → Configuration → SEARCHANISE → Settings page of your admin panel.


Thank you.

yes its unable.And this scenario generate in our live environment not in development store.

Hello!


We will contact you in the appropriate ticket.


Thank you.

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