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Search results widget page not loading

Today Searchanise stopped working for me, after re-indexing and clearing caches the instant search widget dropdown started working again but the search results widget page just shows a loading bar.

Please can you help?

Dear Paul,

We are sorry to hear that you experience this issue.

Our developers have fixed it on our side. If the issue is still there, please provide address of your store so we can check it.

Thank you.

Ok great, it's working now.

What caused it? and should I be worried that it's going to happen again?

Dear Paul,

The issue was caused by problems on our side. Our developers also did their best to avoid such situations in future.

Thank you.

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