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We are using Langify in our clients Shopify and we need a search function since Shopify doesn't support a second language. Langify recommended your app, but now the app is gone from the Shopify app store?
Why is it gone and can we still use the app?
Do you have any other support system than this forum, email?
Our app was temporarily removed from Shopify app store but you still can install it here: https://start.searchanise.com/shopify/
As for support, once you install Searchanise you woll be able to contact our support team right from your Searchanise control panel (screenshot attached).
Thank you for the quick reply.
Since we are working for a client we need to ensure functionality of the app. Is there a reason the app was removed from the store?
Thank you for you reply about the support.
Thank you for your question. Our app was delisted temporarily for maintenance purposes. We are sorry for any possible inconvenience that it may cause to you.
It will be available again on the Shopify App Store soon.
Thank you Lina!
Also another question;
Is it possible to test the app on a copy of the live version of the site (copy of theme) before you go live?
Just to make sure everything is in order before launching.
Thank you for your reply.
We are glad to inform you that our app is available in Shopify App store: https://apps.shopify.com/searchanise
> Is it possible to test the app on a copy of the live version of the site (copy of theme) before you go live?
Sure, please make a copy of your live theme add the snize-exclude-input class to the all search boxes in your live theme. For example: <input class=«snize-exclude-input» ..>. After that Searchanise will not work in your live theme but will work in copy of your live theme.