Start a new topic

Magento 2 - force re-indexation takes forever


around 1000 products and hit the force-reindex button. After an hour or so the the status bar still showing collecting catalog data. And frontend doesn't show updated products in the search widget.

I've changed the site URL, is this what's causing this issue? How to resolve it?

1 person has this problem


We are sorry to hear that you experience this issue. We have replied to your message in the appropriate ticket. Please check it.

Thank you.


Fatal error: Uncaught Error: Call to undefined method Searchanise\SearchAutocomplete\Model\ResourceModel\Product\Fulltext\Collection\Interceptor::getCollectionClone() in /usr/www/users/screwm/newsite/app/code/Mageplaza/LayeredNavigation/Model/Layer/Filter/Price.php:224 Stack trace: #0 /usr/www/users/screwm/newsite/vendor/magento/module-catalog/Model/Layer/Filter/AbstractFilter.php(202): Mageplaza\LayeredNavigation\Model\Layer\Filter\Price->_getItemsData() #1 /usr/www/users/screwm/newsite/vendor/magento/module-catalog/Model/Layer/Filter/AbstractFilter.php(159): Magento\Catalog\Model\Layer\Filter\AbstractFilter->_initItems() #2 /usr/www/users/screwm/newsite/vendor/magento/module-catalog/Model/Layer/Filter/AbstractFilter.php(148): Magento\Catalog\Model\Layer\Filter\AbstractFilter->getItems() #3 /usr/www/users/screwm/newsite/vendor/magento/module-catalog/Model/Layer/Category/AvailabilityFlag.php(33): Magento\Catalog\Model\Layer\Filter\AbstractFilter->getItemsCount() #4 /usr/www/users/screwm/newsite/vendor/magento/module-catal in /usr/www/users/screwm/newsite/app/code/Mageplaza/LayeredNavigation/Model/Layer/Filter/Price.php on line 224

this issues is showing


We have replied to you in the Searchanise to filter issues topic. Please do not duplicate your requests.

Thank you.


Searchanise is under indexing but  page filter is not working




Please contact us at, provide  information about the issue and share FTP access credentials to your  server and access to admin panel of your store so our developers can  examine the issue.

Thank you.

Login or Signup to post a comment