How can we help you today?
Live categories not pulling in preferences
Alexey Maisuradze
said
3 months ago
Hi,
Due to Shopify API limitations, changes made to collections and pages are not indexed automatically. Once collections and pages are created/modified/removed, please click the Force re-indexation button in the Dashboard section in the Searchanise control panel to index the changes. Wait until indexation is complete and check search functionality.
Thank you.
This worked, thank you!
Alexey Maisuradze
said
3 months ago
Dear Emily,
You are welcome. We were glad to help you.
Thank you.
Emily Weatherl
I am having an issue of Searchanise not pulling in all of my available categories in Shopify in preferences>categories. I need to create a rule and add some filters based on this category, but it doesn't exist in the app even though it is a live category on my site. Has anyone had a similar issue, and know how to remedy this?