Start a new topic

Search not showing up on Subcollection Page

Hello! 


Currently when I have the collection set to the Subcollection format the search sidebar won't show up. I want to be able to show top banners on some collections however can't seem to do both. 


I'd love to find a way to solve this!


image



Here are examples of the collections:


SubCollection template (notice how I can have banner)

https://alchemyfinehome.com/collections/office


Regular Collection template (no banner but the filter shows up)

https://alchemyfinehome.com/collections/home-decor




Help please!!!!!!

Hi,


Thank you for your message.


In order to use Smart Navigation in subcollections you should do the same code changes  in the collection.sub-collections template file but leave the part of code which displays banners. Please let us know if you need any assistance with that.


Thank you.

Hello Alexey! Thank you for your reply. I am not familar/comfortable doing this myself as I had someone else help install code in the past. Would you possibly be able to help with this? 

To fix your issue we need to have an access to your storefront.

Soon, you will receive an e-mail from Shopify with access request from Searchanise. Confirm it to let our developers fix your issue.

Please, notify us when you've accepted the request.

If you haven't received the letter, then go to your Shopify admin panel → Settings → Account. There will be a form with the same access request.


Thank you.

Hello! I've approved your access.

Dear Vanessa,


As we can see the Product Filter & Search app is used on collection pages in your store (PFA screenshot). If you need assistance in setting up Smart Navigation, please disable this app and let us know about it.


Thank you.

Login or Signup to post a comment