Start a new topic

Price Widget / Slider

Hi, 


We have products with multiple price variants. We have selected the Searchanise "Display price format" as [Lowest available price] - [Highest available price] and re-indexed etc. However, the Price Widget / Slider on the search results page does not show the full range of prices. The actual highest priced is not shown as the highest price (e.g. It shows £14 - £50 instead instead of £14 to £249). 


How do we get the Price Widget / Slider to display to correct range of product prices (in this instance to true highest price). 


See attached screenshot. 


Thanks. 

Hi,


Please let us know the address of your store so that we can check the issue.


Thank you.

The address is: atlantis-rugs-uk.myshopify.com 


The real highest price does not show on widget slider. 


Thanks. 



Hi,


Please also provide the password to your storefront so that we can check it.


Thank you.

OK, I will create a ticket for this. Thanks. 

How can I send you a password without advertising it to everyone? 

How can I send you a password without sending it to everyone? 

Hi,


You can create a private ticket for that.

When I click 'Tickets' menu, it does no allow me to open a ticket. It only allows me to open a new forum post. 


Please explain how I open a private ticket. Thanks. 

Please e-mail us via feedback@searchanise.com.


Thank you.

OK, I have send you an email, marked for your attention (Alexey). 


Thanks. 

Login or Signup to post a comment