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Categories not loading with Smart Navigation in Bigcommerce

Hi there


I have Smart Navigation enabled on my Bigcommerce Store (stencil theme). I have followed the installation process carefully and correctly.


But now, when I click one of these categories on my sidebar:

image



I get an eternally stuck loading screen:

image


Sometimes it works, but generally it doesn't. I have tried Chrome and Safari.


See for yourself on the site.


Thank you

Jay

Hello,


If you still need our assistance or have questions, please contact us at feedback@searchanise.com or through the sticky Help button on the bottom right of your Searchanise control panel.


Thank you.

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