How can we help you today?
Categories not loading with Smart Navigation in Bigcommerce
I have Smart Navigation enabled on my Bigcommerce Store (stencil theme). I have followed the installation process carefully and correctly.
But now, when I click one of these categories on my sidebar:
I get an eternally stuck loading screen:
Sometimes it works, but generally it doesn't. I have tried Chrome and Safari.
See for yourself on the site.
If you still need our assistance or have questions, please contact us at email@example.com or through the sticky Help button on the bottom right of your Searchanise control panel.