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Categories not loading with Smart Navigation in Bigcommerce
Tatiana Durnova
said
17 days ago
Hello,
If you still need our assistance or have questions, please contact us at feedback@searchanise.com or through the sticky Help button on the bottom right of your Searchanise control panel.
Thank you.
Jay Burgess
Hi there
I have Smart Navigation enabled on my Bigcommerce Store (stencil theme). I have followed the installation process carefully and correctly.
But now, when I click one of these categories on my sidebar:
I get an eternally stuck loading screen:
Sometimes it works, but generally it doesn't. I have tried Chrome and Safari.
See for yourself on the site.
Thank you
Jay