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Module never loads all results

Using paid module on Magento 2.3 site. When selecting show all results the site never loads. Just keeps hanging. Please advise. If you need access to the site, let me know and I will whitelist your IP. Thank you. 



Hello,


If you still need our assistance or have questions, please contact us at feedback@searchanise.com or through the sticky Help button on the bottom right of your Searchanise control panel.


Thank you.

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