Troubleshooting

Instant search widget doesn't appear on page load
If you have a Stencil theme, you may experience the following problem: The Instant search widget is loaded only after the whole page is loaded. That is ...
Mon, Mar 2, 2020 at 12:20 PM
Why do I get a 404 error on the search results page
Most often, a 404 error appears in the search if the page that shows the search results has been deleted. Searchanise adds a new page to the Storefront >...
Mon, Mar 2, 2020 at 12:25 PM
The search results are not taking the full width of the page
The issue occurs because Searchanise uses the template from the theme to show search results. Sometimes, this template could be too narrow. You can reso...
Mon, Mar 2, 2020 at 1:02 PM